2025 Resourcefulness Report 5 Ways Utilities Can Deploy AI
How can today’s utilities embrace the transformative role of data analytics, AI and grid edge intelligence? This report examines some key utility use cases that leverage these technologies.
Data analytics, AI and grid edge intelligence are useful by themselves. But when they are applied to key use cases, that value grows significantly. The North American executives we surveyed for our 2025 report recognize this, and have provided their insights on the tremendous impact these technologies can have across five key use cases: customer experience, safety, predictive maintenance, energy demand forecasting and grid optimization. This report examines the challenges utility executives say they’re facing today and the barriers they say will keep them from overcoming those hurdles. It also explores ways that investments in one of these use cases will ultimately benefit the others.
2023 Report Highlights
See the key takeaways from our 2023 report, highlighting utility executive and regulatory commissioner perspectives on building out the future U.S. electric grid.
2025 Report Highlights
2024 RESOURCEFULNESS REPORT
Exploring AI for Utilities
Artificial intelligence can increase productivity and make sense of massive amounts of data. But its appetite for power and water begs the question: Is AI a problem or a solution for utilities?
2024 Report
Today, perhaps somewhere near you, a data center will consume as much energy and water as a small city. The demands on utilities are growing so much, and so rapidly, that it’s hard to imagine keeping up with them by relying on what we’ve always done in the past. Population growth, new construction, electrical vehicle (EV) charging points, and the ravenous appetite of data centers that power our digital lives are putting historic stresses on electricity, gas and water utilities. Our 2024 Resourcefulness Report explores how utility executives view AI’s role in addressing these challenges.
2024 Research
Artificial intelligence and machine learning have the power to accelerate the transformation of the energy and water industries. Download our 2024 report research to explore what utility executives from six countries told us about the potential these technologies have to improve their operations.
