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5G Network Slicing with Verizon
View DetailsJoin us for an in-depth look at how Verizon is leveraging 5G network slicing to deliver dedicated Ultra Wideband (UW) capacity tailored to specific applications and industry use cases. This session will explore how Verizon is enabling a seamless convergence of wireline and wireless assets, allowing customers to choose network slices based on performance metrics that align with their operational needs. We'll also examine how Verizon’s flexible and scalable 5G Standalone (SA) architecture supports dynamic network management, particularly for the unique demands of utility and critical infrastructure sectors.
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Addressing Safety Concerns with Distributed Intelligence
View DetailsDiscovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.
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All in on Intelis
View DetailsConverting from age old residential diaphragm meters to solid state ultrasonic meters requires change within the utility. Change can sometimes be difficult and met with resistance. Learn from 3 utilities who leveraged the benefits of Intelis to assure successful implementation company wide.
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AMI Essentials: Realize Value Now & Establish a Foundation for Enhanced Use Cases
View DetailsAMI Essentials enables transformation in the public power, gas and municipal sectors by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart gas distribution networks. This multi-commodity, fully integrated, end-to-end solution includes the elements needed to deploy and derive value from your system including a cellular network communications platform, cellular communication modules (endpoints), hosted software and deployment services. Learn how utilities are using AMI Essentials to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide visibility to granular interval and other usage data.
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Benefits of Gas and Water Meter Accuracy
View DetailsLost and unaccounted for gas and water is a major issue for utilities, consumers, and the environment. This session will review the pitfalls of low accuracy meters and go in-depth on how to gain revenue and make the business case for new meters. Benefits of Meter Accuracy will also cover the holistic improvements ultrasonic metering offers, including environmental advantages, regulatory factors, and financial gains.
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Big Picture Session: From Regulator to Regulated – Perspectives from Former Utility Commissioners
View DetailsJoin us for an insightful panel discussion featuring former state utility commissioners who have transitioned to executive roles within regulated utilities. The distinguished panelists will offer unique perspectives from both sides of the regulatory fence – as regulators and now the regulated. They will discuss how they approach garnering regulatory support for new initiatives and how to work together with local regulators to move faster to address pressing challenges, such as increased demand and grid complexity, while prioritizing resilience, safety and affordability.
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Big Picture Session: Navigating Utility Challenges: Itron's Solutions for Today and Tomorrow
View DetailsJoin Itron product management leaders for this unique and engaging Big Picture Session. The moderated discussion will cover common challenges faced by electric, gas and water utilities and highlight how Itron solutions are addressing these challenges today and into the future—from navigating the energy transition and ensuring gas safety to detecting water leaks and beyond. Attend this session and discover how Itron is enabling grid edge intelligence to drive visibility and control at the grid edge and transform utility operations.
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Building the Business Case For Smart Water Solutions
View DetailsMigrating from a manual meter reading, a touch-read AMR system, or a mobile AMR system to a fixed-network or cellular AMI system is both a difficult and an expensive decision for a utility to make. In this session we’ll discuss the best time to migrate, the business case that will justify the migration to AMI, as well as explain how both the utility and its accountholders will benefit from the advantages an AMI system can provide. Plus, we’ll include tips for overcoming some common challenges that a utility may face when it migrates from AMR to AMI.
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Building the Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
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Choice Connect Users: Gain Valuable Insights on Bridging Strategies - How to Transition to 500G/500W or Intelis Meters to Cellular
View DetailsJoin this panel as they explore the strategies and challenges faced as they advance their networks with newer technologies. This session will delve into the approaches utilities are adopting for deploying 500G/500W/Intelis to cellular migrations. Discover the successful frameworks developed to manage changes in workflow, data management, and customer service, and learn how these utilities achieved success.
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ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
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Considerations on Transition from Your AMI Networks to GEN5 Riva Solution: Lessons Learned
View DetailsAre you considering taking benefit of new technologies like DI-enabled meters? Do you have questions on the challenges, but also the benefits, of migrating from an Itron legacy RF mesh technology to a GEN5 Riva solution? Join this panel for strategic & tactical tips and tricks that Itron network customers that are planning for this technology transition have learned along the way. Utility presenters will share insights and anecdotes from their journey through strategizing and planning for this technology transition. Gain actionable strategies and best practices that could enable you to successfully execute the transition process.
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Data You Can Bill On: TNB’s Strategy for Load Profile Quality in Interval Billing
View DetailsAccurate load profile data is essential to the success of interval billing—especially when estimated bills need to align with actual data. In this session, Tenaga Nasional Berhad (TNB) shares how it ensures data quality and billing accuracy using Itron Enterprise Edition (IEE) tools within its MDMS.
Learn how TNB applies:
*VEE processes to validate and correct data before billing
*Threshold-based quality settings to define acceptable levels of estimated data
*Estimation indicators to flag data and enable seamless reconciliation
Get practical insights into TNB’s approach to maintaining billing continuity, reducing disputes, and building customer trust—plus lessons learned from implementing and scaling these solutions.
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Discussion: Developing a Business Case for Ultrasonic Metering and Advanced Metering Infrastructure
View DetailsDon’t miss this opportunity, join a panel of your peers as they discuss the impacts of ultrasonic metering and the advantages of AMI. The expansion to two-way communications enables features that are not available with AMR. What are the key drivers needed to develop your utility’s business case? Would operational benefits such as remote disconnects, on-demand reads, soft shutoffs offer valuable operational flexibility? Do safety features including safety alarms or real time pressure or temperature readings move the needle? Or would billing flexibility to enhance customer service or develop better energy efficiency or improve emission reductions create a compelling narrative? Learn more from this panel how they are developing a business case for their next phase, migrating to AMI.
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Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
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Enabling the Future: Itron’s Intelligent Connectivity Vision
View DetailsExplore how Itron’s Intelligent Connectivity Suite is evolving to meet today’s use cases and needs while continuing to deliver secure, scalable, and interoperable solutions for utilities and smart cities. This session will delve into the suite's multi-transport capabilities, including RF mesh, cellular, and private LTE, and its support for critical applications such as grid modernization, distributed energy resource integration, and advanced metering. Learn how Itron's roadmap emphasizes backward compatibility, standards-based integration, and distributed intelligence to simplify operations and support evolving use cases.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
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Big Picture Session: From Regulator to Regulated – Perspectives from Former Utility Commissioners
View DetailsJoin us for an insightful panel discussion featuring former state utility commissioners who have transitioned to executive roles within regulated utilities. The distinguished panelists will offer unique perspectives from both sides of the regulatory fence – as regulators and now the regulated. They will discuss how they approach garnering regulatory support for new initiatives and how to work together with local regulators to move faster to address pressing challenges, such as increased demand and grid complexity, while prioritizing resilience, safety and affordability.
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Big Picture Session: Navigating Utility Challenges: Itron's Solutions for Today and Tomorrow
View DetailsJoin Itron product management leaders for this unique and engaging Big Picture Session. The moderated discussion will cover common challenges faced by electric, gas and water utilities and highlight how Itron solutions are addressing these challenges today and into the future—from navigating the energy transition and ensuring gas safety to detecting water leaks and beyond. Attend this session and discover how Itron is enabling grid edge intelligence to drive visibility and control at the grid edge and transform utility operations.
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Monday General Session
View DetailsJoin us for our Monday General Session for keynotes from Itron’s president and CEO, Tom Deitrich, as well as our host utility, who both will share their visions for the utilities and smart cities of the future—and how we can explore what’s possible through data, analytics and edge intelligence.
Hear from Marina Donovan, VP of global marketing at Itron, on the latest findings from the Itron Resourcefulness Report and learn the winners of this year’s Resourcefulness Awards, presented by Frost & Sullivan.
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Tuesday General Session
View DetailsDuring our Tuesday General Session, an industry speaker will share insights and perspectives about trends shaping the future of energy and water. We’ll also introduce our Itron Innovator award winner and several Channel Partner awards (new for 2025).
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Women Who Inspire
View DetailsJoin us for an inspiring luncheon Tuesday, Oct. 28 from 12-1 p.m. with Maria Bocanegra, president of Peoples Gas and North Shore Gas, who will share her journey to executive leadership and the pivotal moments that shaped her path. Maria will cover timely topics about leading during a time of change in our industry, innovation, mentorship and much more.
Whether you’re male or female, an established leader or an emerging professional this luncheon will inspire, equip and connect you with ideas that drive progress to foster female leadership in our industry.
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Addressing Safety Concerns with Distributed Intelligence
View DetailsDiscovering and mitigating potential safety concerns on your low-voltage distribution network is paramount. Having visibility into issues associated with outages and fires, energy theft and hot sockets can prevent catastrophic situations. Through the Safety Bundle, distributed intelligence applications such as High Impedance Detection, Meter Bypass Detection and Advanced Temperature Monitoring detect and locate poor electrical connections, discover meter tampering and energy diversion, and use high-resolution temperature readings to detect meter socket problems, respectively—all before they create a safety hazard or interrupt service. Learn how utilities are decreasing customer outage minutes, minimizing repair costs and field visits, ensuring customer safety and satisfaction, and positively impacting overall business processes with distributed intelligence applications.
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AMI Essentials: Realize Value Now & Establish a Foundation for Enhanced Use Cases
View DetailsAMI Essentials enables transformation in the public power, gas and municipal sectors by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart gas distribution networks. This multi-commodity, fully integrated, end-to-end solution includes the elements needed to deploy and derive value from your system including a cellular network communications platform, cellular communication modules (endpoints), hosted software and deployment services. Learn how utilities are using AMI Essentials to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide visibility to granular interval and other usage data.
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Building the Business Case For Smart Water Solutions
View DetailsMigrating from a manual meter reading, a touch-read AMR system, or a mobile AMR system to a fixed-network or cellular AMI system is both a difficult and an expensive decision for a utility to make. In this session we’ll discuss the best time to migrate, the business case that will justify the migration to AMI, as well as explain how both the utility and its accountholders will benefit from the advantages an AMI system can provide. Plus, we’ll include tips for overcoming some common challenges that a utility may face when it migrates from AMR to AMI.
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Building the Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
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Data You Can Bill On: TNB’s Strategy for Load Profile Quality in Interval Billing
View DetailsAccurate load profile data is essential to the success of interval billing—especially when estimated bills need to align with actual data. In this session, Tenaga Nasional Berhad (TNB) shares how it ensures data quality and billing accuracy using Itron Enterprise Edition (IEE) tools within its MDMS.
Learn how TNB applies:
*VEE processes to validate and correct data before billing
*Threshold-based quality settings to define acceptable levels of estimated data
*Estimation indicators to flag data and enable seamless reconciliation
Get practical insights into TNB’s approach to maintaining billing continuity, reducing disputes, and building customer trust—plus lessons learned from implementing and scaling these solutions.
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Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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From Vision to Value: Las Vegas Valley Water District's Temetra Implementation Journey
View DetailsTake a behind-the-scenes look at how the Las Vegas Valley Water District (LVVWD) successfully transitioned to Temetra. This session covers their full journey—from the decision to modernize, to change management, training, go-live strategies, and lessons learned along the way.
Hear how LVVWD partnered with Itron to navigate business process reengineering and drive adoption, while delivering real benefits to their team and customers. Ideal for utilities planning their own migration, this session offers practical insights and inspiration for tackling transformation with confidence.
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Gaining Real-time Transformer Visibility & Awareness with Distributed Intelligence
View DetailsMany utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.
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Gas Edge Portfolio Overview
View DetailsGet a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.
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Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
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Integrating Grid Edge Intelligence & ADMS to Modernize & Simplify Grid Management
View DetailsUtilities are now integrating high-bandwidth grid edge intelligence (from the substation to behind-the-meter) with Advanced Distribution Management Systems (ADMS) (from the transmission grid to the substation). This integration means that utilities have visibility into and control of distributed energy resource management systems (DERMS), virtual power plants (VPPs) and other applications. This session will provide the following takeaways:
•Hear about the key challenges that utilities face today due to lack of visibility
•Learn how ADMS plus grid edge intelligence enables grid operators to gain greater situational awareness and real-time insights with key measurements and notifications
•Understand how this integration delivers value to customers across multiple business units, including infrastructure investment, grid planning, operations and asset management
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
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Next-Gen SAP Integration: Lessons from Utility Deployments
View DetailsWith SAP PI/PO support winding down, it’s time to plan your path forward. Join us to explore how Itron Enterprise Edition (IEE) MDM integrates with SAP S/4HANA using the cloud-native SAP Integration Suite. Learn from the experiences of utility customers who’ve gone through integration testing, discover the key lessons they uncovered, and see how Itron has enhanced its solutions to streamline and future-proof your transition. Whether you're planning your migration or already in progress, this session will give you actionable insights to accelerate your success.
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Optimizing Interval Billing: TNB's Path to Flexible Tariffs and Smarter Operations
View DetailsFollowing its successful rollout of Interval Billing in June 2024, Tenaga Nasional Berhad (TNB) has transformed its metering and billing processes to better support complex tariff structures and reduce operational constraints.
In this session, TNB will share how it leveraged key MDMS functionalities to overcome limitations of traditional register billing—automating energy summation across feeder meters, correcting LILO-related inaccuracies, and centralizing public holiday management for TOU customers.
Gain practical insights into TNB’s implementation journey, including lessons learned and the value delivered—offering a roadmap for utilities looking to enhance billing flexibility and efficiency.
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Recover Lost Revenue, Restore Outages & Realize Operational Efficiencies with Operations Optimizer
View DetailsIn order to improve operational efficiency, enhance network awareness and create infrastructure for future solutions, many utilities are taking advantage of existing grid edge data and utilizing analytic solutions to generate actionable intelligence, drive innovation and unlock new business value. Using Operations Optimizer (OO), you can manage the large volume of data coming from your AMI system, increase both back office and field efficiencies, zero in on anomalous conditions, automate tasks, streamline processes, and proactively act on issues that will affect the ability to deliver value back to you and your customers. Utilities will discuss how they are using real-time information to generate work orders, and analyze and determine the best path to customer restoration and cost savings. In addition, learn how utilities are utilizing a secure, flexible platform and services to enhance value by detecting, investigating and resolving lost revenue, managing AMI operations to monitor faulty metering conditions, predicting pending equipment failures, and taking a proactive approach to meter and device maintenance and performance.
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Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Building the Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
-
Data You Can Bill On: TNB’s Strategy for Load Profile Quality in Interval Billing
View DetailsAccurate load profile data is essential to the success of interval billing—especially when estimated bills need to align with actual data. In this session, Tenaga Nasional Berhad (TNB) shares how it ensures data quality and billing accuracy using Itron Enterprise Edition (IEE) tools within its MDMS.
Learn how TNB applies:
*VEE processes to validate and correct data before billing
*Threshold-based quality settings to define acceptable levels of estimated data
*Estimation indicators to flag data and enable seamless reconciliation
Get practical insights into TNB’s approach to maintaining billing continuity, reducing disputes, and building customer trust—plus lessons learned from implementing and scaling these solutions.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
-
From Vision to Value: Las Vegas Valley Water District's Temetra Implementation Journey
View DetailsTake a behind-the-scenes look at how the Las Vegas Valley Water District (LVVWD) successfully transitioned to Temetra. This session covers their full journey—from the decision to modernize, to change management, training, go-live strategies, and lessons learned along the way.
Hear how LVVWD partnered with Itron to navigate business process reengineering and drive adoption, while delivering real benefits to their team and customers. Ideal for utilities planning their own migration, this session offers practical insights and inspiration for tackling transformation with confidence.
-
Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
-
Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
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MV-90 xi / MV-WEB / MV-PBS Update
View DetailsThis session will cover upcoming planned changes to MV-90 xi and the other MV-90 products.
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MV-90 xi in the Cloud
View DetailsIn this session an MV-90 xi customer will relay their experiences migrating their MV-90 xi system to the AWS cloud. Topics will include procurement of resources in AWS, issues encountered, lessons learned during the migration, and the benefits realized.
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MV-90 xi Maintenance Automation
View DetailsMV-90 xi user, Enerweb, will show how they use SQL Server tools to assess the connectivity of MV-90 xi workstations and monitor Task Server activity to ensure uninterrupted operations.
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MV-90 xi System Automation
View DetailsAlabama Power will present their robust automation framework centered around MV-90 xi that has significantly improved efficiency and data management across Southern Company.
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MV-90 xi Tips & Tricks
View DetailsA data novice’s journey to data visualization and process automation, through MV90 ODBC exports.
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MV-90 xi User Forum Part 1
View DetailsHave a question or topic that you want to discuss with other MV-90 xi users and/or Itron personnel? This forum provides an opportunity for that!
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MV-90 xi User Forum Part 2
View DetailsHave a question or topic that you want to discuss with other MV-90 xi users and/or Itron personnel? This forum provides an opportunity for that!
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Next-Gen SAP Integration: Lessons from Utility Deployments
View DetailsWith SAP PI/PO support winding down, it’s time to plan your path forward. Join us to explore how Itron Enterprise Edition (IEE) MDM integrates with SAP S/4HANA using the cloud-native SAP Integration Suite. Learn from the experiences of utility customers who’ve gone through integration testing, discover the key lessons they uncovered, and see how Itron has enhanced its solutions to streamline and future-proof your transition. Whether you're planning your migration or already in progress, this session will give you actionable insights to accelerate your success.
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Optimizing Interval Billing: TNB's Path to Flexible Tariffs and Smarter Operations
View DetailsFollowing its successful rollout of Interval Billing in June 2024, Tenaga Nasional Berhad (TNB) has transformed its metering and billing processes to better support complex tariff structures and reduce operational constraints.
In this session, TNB will share how it leveraged key MDMS functionalities to overcome limitations of traditional register billing—automating energy summation across feeder meters, correcting LILO-related inaccuracies, and centralizing public holiday management for TOU customers.
Gain practical insights into TNB’s implementation journey, including lessons learned and the value delivered—offering a roadmap for utilities looking to enhance billing flexibility and efficiency.
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Planning Your Migration from FCS/MV-RS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS or MV-RS to Temetra to help you prepare for your future migration.
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Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
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All in on Intelis
View DetailsConverting from age old residential diaphragm meters to solid state ultrasonic meters requires change within the utility. Change can sometimes be difficult and met with resistance. Learn from 3 utilities who leveraged the benefits of Intelis to assure successful implementation company wide.
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Benefits of Gas and Water Meter Accuracy
View DetailsLost and unaccounted for gas and water is a major issue for utilities, consumers, and the environment. This session will review the pitfalls of low accuracy meters and go in-depth on how to gain revenue and make the business case for new meters. Benefits of Meter Accuracy will also cover the holistic improvements ultrasonic metering offers, including environmental advantages, regulatory factors, and financial gains.
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ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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FCS/Itron Mobile Product Update
View DetailsThis is session includes an overview of what is new in the Field Collection System (FCS) and Itron Mobile for FCS. This session will benefit all attendees who currently use FCS or are interested in learning more about Itron Mobile for FCS.
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Field Tools and FDM Product Update
View DetailsField Tools and FDM Tools are used to setup, program, and validate the installation of Itron gas and water ERTs and electricity meters. This session will cover key features, recent enhancements, new endpoint and meter support, and upcoming development. Join us to learn how Field Tools and FDM Tools support Itron’s newest solutions.
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From Release to Field: Best Practices for Deploying New Meter Firmware
View DetailsSmart Grid technology offers the ability to enhance the benefits and features of your meter population by upgrading the register and communications firmware. This session will guide you with best practices that are currently being used when approving new meter firmware and how these practices ultimately lead to a successful upgrade.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 1)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on lead times, response times for quotes and contracts, and improving the ease of ordering.
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Making it Easier to Do Business with Itron: Customer Experience Survey Results (Part 2)
View DetailsPart of improving Customer Experience includes taking effort out of interactions and allowing our customers to get more value out of the relationship with Itron. We appreciate the feedback that customers provide and want to ensure you know that we are listening. Attend this session to learn about some of the top initiatives to address key improvement areas pointed out in our annual survey. This session will focus on support, RMAs, NPI quality and value for price.
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Mobile Hardware Update
View DetailsWith more than 40 years of experience building leading meter-reading and field-deployment solutions, Itron understands the challenges facing your meter-reading and maintenance workforce. This session will present the newest offering of mobile radios and handheld devices supported by Itron. You will also hear an update on Mobile Collector family of drive-by radios, along with the many hardware computing choices available for your meter data collection and meter deployment.
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Next-Gen SAP Integration: Lessons from Utility Deployments
View DetailsWith SAP PI/PO support winding down, it’s time to plan your path forward. Join us to explore how Itron Enterprise Edition (IEE) MDM integrates with SAP S/4HANA using the cloud-native SAP Integration Suite. Learn from the experiences of utility customers who’ve gone through integration testing, discover the key lessons they uncovered, and see how Itron has enhanced its solutions to streamline and future-proof your transition. Whether you're planning your migration or already in progress, this session will give you actionable insights to accelerate your success.
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Planning Your Migration from FCS/MV-RS to Temetra
View DetailsTemetra is Itron's latest mobile data collection solution. Temetra is cloud-based and in addition to this new architecture, it brings a variety of new features not available in earlier generation systems. In this session Itron will review the key topics to consider when migrating from FCS or MV-RS to Temetra to help you prepare for your future migration.
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Smart Meter Opt-Out Discussion
View Details“Opt Out” of smart metering is an issue across the nation that many utilities and regulators are having to deal with today. This session focuses on how utilities have tackled this very issue and created programs for opting out along with all the infrastructure needed to support this program.
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Temetra Customer Experience
View DetailsHundreds of utilities in North America are now using Temetra, Itron's latest generation mobile data collection solution and data repository. In this session, a utility who recently moved to Temetra will talk about their experience, the lessons learned, and the benefits they are experiencing with this powerful, cloud-based solution.
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Temetra Insights Exchange Pt 1
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Insights Exchange Pt 2 : Connect, Share, Shape the Future
View DetailsJoin fellow Temetra users for an interactive forum focused on real-world use cases, upcoming features, and open discussion. Share how your utility is using Temetra, hear what others are doing, and help shape the platform’s roadmap. A great opportunity to learn, connect, and influence what’s next.
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Temetra Mobile Hands-On Demo
View DetailsSmartphones and tablets have revolutionized mobile computing. Itron is doing the same for mobile meter data collection. Attendees to this session will have the opportunity to test drive Temetra Mobile, our latest product for mobile utility employees. You will load the app and meters on your smartphone and experience how this solution can optimize and enhance field operations at your company.
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Temetra Product Update
View DetailsTemetra is Itron's latest cloud-based mobile meter data collection solution. Join us to learn how Temetra allows electric, gas, and water utilities to efficiently dispatch routes and collect reads, while also delivering powerful new functionality in the form of long-term data storage, advanced search features, and analytics capabilities.
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5G Network Slicing with Verizon
View DetailsJoin us for an in-depth look at how Verizon is leveraging 5G network slicing to deliver dedicated Ultra Wideband (UW) capacity tailored to specific applications and industry use cases. This session will explore how Verizon is enabling a seamless convergence of wireline and wireless assets, allowing customers to choose network slices based on performance metrics that align with their operational needs. We'll also examine how Verizon’s flexible and scalable 5G Standalone (SA) architecture supports dynamic network management, particularly for the unique demands of utility and critical infrastructure sectors.
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AMI Essentials: Realize Value Now & Establish a Foundation for Enhanced Use Cases
View DetailsAMI Essentials enables transformation in the public power, gas and municipal sectors by providing all of the necessary components to help you realize operational value now while forming the foundation for future services and advanced use cases for your smart gas distribution networks. This multi-commodity, fully integrated, end-to-end solution includes the elements needed to deploy and derive value from your system including a cellular network communications platform, cellular communication modules (endpoints), hosted software and deployment services. Learn how utilities are using AMI Essentials to deliver more accurate and timely data for billing purposes, reduce truck rolls required to support move ins/move outs, increase operational efficiency, improve customer service, and provide visibility to granular interval and other usage data.
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Building the Business Case For Smart Water Solutions
View DetailsMigrating from a manual meter reading, a touch-read AMR system, or a mobile AMR system to a fixed-network or cellular AMI system is both a difficult and an expensive decision for a utility to make. In this session we’ll discuss the best time to migrate, the business case that will justify the migration to AMI, as well as explain how both the utility and its accountholders will benefit from the advantages an AMI system can provide. Plus, we’ll include tips for overcoming some common challenges that a utility may face when it migrates from AMR to AMI.
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Building the Case for Grid Edge Intelligence
View DetailsThe grid is becoming increasingly dynamic and complex — and our customers are on the forefront of this evolution. While some utilities have established smart metering programs already, others are newly embarking on the grid edge and distributed intelligence by reinventing their meter-to-cash solutions. Whether these deployments are driven by regulations or sought after based on the awarding of federal grants, knowing how to build a business case (and what that entails) in order to support a rate case is critical to success. Attend this session and hear perspectives from utilities in various stages of their distributed intelligence journeys to better understand how they justified the value, developed strategies, prioritized use cases, evaluated applications and began executing their deployments.
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Choice Connect Users: Gain Valuable Insights on Bridging Strategies - How to Transition to 500G/500W or Intelis Meters to Cellular
View DetailsJoin this panel as they explore the strategies and challenges faced as they advance their networks with newer technologies. This session will delve into the approaches utilities are adopting for deploying 500G/500W/Intelis to cellular migrations. Discover the successful frameworks developed to manage changes in workflow, data management, and customer service, and learn how these utilities achieved success.
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ChoiceConnect Fixed Network Product Update
View DetailsJoin the Itron product management team as we discuss the latest updates around our ChoiceConnect Fixed Network solution including new releases, product lifecycle updates and options to begin incorporating Itron’s latest generation AMI technologies into your current solution.
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Considerations on Transition from Your AMI Networks to GEN5 Riva Solution: Lessons Learned
View DetailsAre you considering taking benefit of new technologies like DI-enabled meters? Do you have questions on the challenges, but also the benefits, of migrating from an Itron legacy RF mesh technology to a GEN5 Riva solution? Join this panel for strategic & tactical tips and tricks that Itron network customers that are planning for this technology transition have learned along the way. Utility presenters will share insights and anecdotes from their journey through strategizing and planning for this technology transition. Gain actionable strategies and best practices that could enable you to successfully execute the transition process.
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Discussion: Developing a Business Case for Ultrasonic Metering and Advanced Metering Infrastructure
View DetailsDon’t miss this opportunity, join a panel of your peers as they discuss the impacts of ultrasonic metering and the advantages of AMI. The expansion to two-way communications enables features that are not available with AMR. What are the key drivers needed to develop your utility’s business case? Would operational benefits such as remote disconnects, on-demand reads, soft shutoffs offer valuable operational flexibility? Do safety features including safety alarms or real time pressure or temperature readings move the needle? Or would billing flexibility to enhance customer service or develop better energy efficiency or improve emission reductions create a compelling narrative? Learn more from this panel how they are developing a business case for their next phase, migrating to AMI.
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Enabling Advanced Outage Awareness
View DetailsWildfire threats, intense storms, changing load profiles, an aging population and the increased reliance on electricity due to EVs, AI and natural gas moratoriums are key business drivers to ensure that outages are minimized and quickly mitigated. By combining grid edge intelligence use cases such as high-performance ping, location awareness, advanced transformer load monitoring, outage identification analysis and services, advanced outage awareness can be realized. Learn how utilities are enhancing their outage management programs through best practices that are ultimately leading to key benefits including SAIDI/CAIDI reduction, accurate customer notifications, reduced patrol time and staging points for storm preparations, faster outage identification/restoration, predictable O&M requirements and higher customer satisfaction.
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Enabling the Future: Itron’s Intelligent Connectivity Vision
View DetailsExplore how Itron’s Intelligent Connectivity Suite is evolving to meet today’s use cases and needs while continuing to deliver secure, scalable, and interoperable solutions for utilities and smart cities. This session will delve into the suite's multi-transport capabilities, including RF mesh, cellular, and private LTE, and its support for critical applications such as grid modernization, distributed energy resource integration, and advanced metering. Learn how Itron's roadmap emphasizes backward compatibility, standards-based integration, and distributed intelligence to simplify operations and support evolving use cases.
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Ensuring Gas Safety in Your Operations
View DetailsGas safety is a top priority for both you and your customers. As a responsible utility, it's crucial to manage and mitigate risks in your service area, such as gas leaks, explosions, wildfires, backhoe incursions, and pressure events. In this session, we will introduce you to the gas safety revolution and the latest advancements in metering and solutions. Learn how utilities are using solid-state gas meters and smart devices that integrate ultrasonic metrology and enhanced safety features to monitor, control, and transform their gas distribution networks through various use cases such as rapid identification of gas leaks, pressure management or proactively responding to severe weather events. Understand how the Gas Distribution Safety application converges these use cases into a single solution and visually renders alarms and events, allowing for quick and efficient response times. Hear how utilities are addressing their most pressing concerns with increased visibility into gas distribution system safety events by taking proactive measures to prevent incidents and ensure the safety of their customers and employees.
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From Vision to Value: Las Vegas Valley Water District's Temetra Implementation Journey
View DetailsTake a behind-the-scenes look at how the Las Vegas Valley Water District (LVVWD) successfully transitioned to Temetra. This session covers their full journey—from the decision to modernize, to change management, training, go-live strategies, and lessons learned along the way.
Hear how LVVWD partnered with Itron to navigate business process reengineering and drive adoption, while delivering real benefits to their team and customers. Ideal for utilities planning their own migration, this session offers practical insights and inspiration for tackling transformation with confidence.
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Gaining Real-time Transformer Visibility & Awareness with Distributed Intelligence
View DetailsMany utilities currently lack real-time visibility into the secondary distribution grid network. Having this real-time insight at the edge is critical as the grid is more dynamic due to the increasing penetration of EV charging and solar generation, and as you are asked to extract more out of existing grid assets. In addition, having continuous awareness of your device’s electrical connectivity in relation to other grid assets provides the ability to monitor and control your secondary distribution network more effectively. Through the Transformer Awareness Bundle, distributed intelligence applications such as Advanced Transformer Load Monitoring, Advanced Transformer Voltage Monitoring, Location Awareness and Virtual RTU/DNP3 Gateway provide real-time information and detection of distribution transformer events (specifically loading and voltage), enable ADMS management and the protection of distribution transformers, minimize repair costs and enhance reliability, resiliency and predictability. Learn how utilities are monitoring their transformers in real-time and gaining valuable, actionable insights that lead to discovering additional use cases.
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Gas Edge Portfolio Overview
View DetailsGet a glimpse of the future as we discuss Itron’s Gas Edge Solution roadmap. Our portfolio includes an end-to-end platform of gas edge devices, intelligent connectivity, Itron's Edge OS, and advanced software applications. Together, these elements revolutionize safety, streamline operations, and enhance customer experience. Gain key insights of our product development, the problems they solve and see how our solutions fit into your growth strategy.
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Grid Edge Intelligence Portfolio Overview
View DetailsItron’s Grid Edge Intelligence portfolio is a comprehensive, integrated, end-to-end suite of solutions that unlock the power of data within a utility’s service territory – at the edge, in the neighborhood transformer, and at the substation. Learn how our grid edge intelligence-based platform and solutions support utilities’ needs to decarbonize, increase reliability and sustainability, and enhance consumer engagement by providing pre-integrated solutions that build upon existing AMI infrastructure to provide real-time visibility and management of distribution loads.
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Harnessing Networked Distribution Automation for Enhanced Reliability, Efficiency, Growth and Safety
View DetailsEnsuring the resilience and reliability of electric distribution networks is a top priority for utilities, especially as they navigate new sources of electrification, rising consumer demands, and escalating natural disasters. In this session, we’ll delve into the latest trends in distribution automation technology, shedding light on optimizing connectivity through hybrid mesh and cellular networks, and using solutions like IoT-connected line sensors to quickly identify and restore outages. Hear real-world experiences, lessons learned, and innovative approaches to enhancing the resiliency and reliability of distribution networks to improve CAIDI and SAIFI numbers, enhance safety, and push more intelligence, real-time decision making and analysis to the edge of the grid.
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Innovative Approaches to Grid Resiliency: Leveraging Hyper-Local Weather Data and Network Lighting Controllers
View DetailsThis session offers an anecdotal look at MPC's ongoing efforts to enhance resiliency, maintenance, and recovery across its electric grid. It will highlight how MPC is leveraging all smart sensors to monitor and document the impact of severe climate events on electric distribution and transmission systems—enabling improved planning and response. Additionally, the session will cover MPC’s pilot deployment of weather stations at key grid locations to capture hyper-local weather data that is otherwise cost-prohibitive or unavailable through commercial sources. The pilot aims to explore how this granular data can support maintenance strategies, improve worker safety, and strengthen overall grid resiliency.
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Itron Meter Integration Service - The Power of Choice
View DetailsThis session highlights how meter diversity enhances the value of utility AMI (Advanced Metering Infrastructure) by offering utilities more choices in meter form factors and features from various global vendors. This flexibility maximizes AMI investments, lowers costs and risks tied to single-vendor reliance, and boosts operational adaptability.